We accept the following methods of payment:
Currency and pricing are shown based on your setting before you make your purchase. Please choose Hong Kong Dollars (HKD) or US Dollars (USD) at the top right hand side on our website.
Your information is very important so we take security very seriously to ensure they are safe with us. Our payment process meet the strict international security standards set by Payment Card Industry. We offers with Verified by Visa (VbV) and MasterCard® SecureCode. When you make a purchase with us, you must enter a security code in a separate browser before the transaction can be authorized. These services prevent any of an unauthorized uses. To find out more, please visit the Verified by Visa and MasterCard® SecureCode websites:
To ensure your credit card details and personal information are safe and secure with us, we utilise industry-standard Secure Sockets Layer (SSL) technology. This technology is a cryptographic protocol that protects and encrypts the data you provide to us. Information passed between your computer and our website cannot be read in the event someone else intercepts it. It assures your browser that your data is being sent to the correct computer server, and that is secure.
WHEN WILL MY CREDIT CARD BE CHARGED?
If your card is authorized, payment will be taken immediately, it means your payment has been confirmed. You will receive an e-mail notification (order invoice) showing your order number and details of your purchase. If your card is not authorized, payment will not be taken. If you have any difficulties when placing an order, please go Contact us, our Customer Care team is on hand to support.
If your payment has been declined, unfortunately we are not able to reinstate your original order. In this case you will need to place your again.
There are few reasons that makes the situation happened:
- Incorrect card details
- Incorrect security code
- Your card issuer may have declined your payment
For credit card problems, please contact your bank for assistance, or you may contact our Customer Care team as we will try to resolve it as we can.